Benefits of TrueCover Comprehensive Car Insurance
Our best cover
You’re covered for accidental damage, fire, natural events, theft and damage to other people’s cars and property.
Roadside assistance
Our TrueCover Assist experts provide fast assistance with breakdowns, batteries, tyres and more.
Lifetime guarantee
Enjoy a lifetime guarantee on authorised repairs made through our preferred repairers.
24/7 claims
You can lodge or track your claim online at any time. Around the clock emergency claims phone support.
Customise your cover
Tailor your policy with a choice of optional covers, agreed value, excess and flexible payments.
14 day cooling off
Cancel your policy within 14 days for a full refund, provided you haven’t made a claim.
Included for your peace of mind
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Loss or damage to your car
From collision or impact, malicious damage, fire, storm, hail, flood, theft or attempted theft.
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Loss or damage to third party property
Up to $20 million of cover for damage your car causes to the property of others.
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Lifetime guarantee on repairs
We provide you with a lifetime guarantee against defective works or parts if we authorise the repairs to a preferred repairer.
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24/7 claims
Stress-free claims, with a 24/7 emergency hotline, online claim tracking and a local team here to keep you moving.
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TrueCover Assist
Rapid help with breakdowns, batteries, fuel and tyre issues. This service is included with every TrueCover insurance policy.
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No maximum driver age
Drivers are eligible for coverage, irrespective of their age, if they are licenced under their state’s licencing rules.
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New for old replacement
If your new car is a total loss, we will replace your car and pay the associated on-road costs.
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Towing and storage
After an incident, we will pay the reasonable cost of towing and storing your car at a repairer or place of safety.
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Emergency repairs
We cover up to $500 for emergency repairs arising from an incident.
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Hire car after theft
If your car is stolen, we will cover a hire car for up to 14 days, up to a daily rate of $50 per day.
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Unbraked trailer and caravan
We’ll pay $500 towards damages or losses caused to your unbraked trailer or caravan towed by your car.
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Ambulance after accident
This additional service provided with your insurance policy covers the cost of an ambulance after an accident.
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Funeral and death benefit
We will pay the estate $5,000 if a listed driver passes away as a direct result of an incident.
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Choice of agreed value
You choose how much to insure your car for, giving you peace of mind if your car is written off.
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Choice of standard excess
Tailor your policy by selecting your standard excess. A higher excess will lower your premium.
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Pay annually or monthly
We offer the flexibility to pay your premium upfront or by the month.
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14 day cooling off period
If you cancel your policy within 14 days and haven’t made a claim, you are entitled to a full refund.
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Hire car cover (optional)
If your car is involved in an incident, we will cover a hire car for up to 14 days, up to a daily rate of $50 per day.
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Car contents cover (optional)
We will cover up to $2,000 for the loss or damage to personal belongings during an incident.
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Windscreen cover (optional)
Up to $1,000 for the repair or replacement of your front windscreen damaged during an incident, with a reduced excess of $50.
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Terms, conditions, limits, exclusions and eligibility criteria apply. Please refer to the Product Disclosure Statement and TrueCover Assist T&Cs for full details.
Why TrueCover
For People, Not Profit
Our customers are at the heart of everything we do. Instead of paying profits to shareholders, we keep your premiums affordable.
Friendly, Local Call-Centre
We are here 24/7 to keep you moving. Our dedicated team is by your side to help you with warmth and expertise.
TrueCover. True Value.
Our tailored products include extra features that offer both peace of mind and better value for money.
Car Insurance FAQs
View all FAQsWhat is compulsory third party (CTP) insurance?
Compulsory third party insurance, or CTP, protects the driver of a motor vehicle from financial liability in the event they were to cause injury or death to others in a motor vehicle accident. Third parties include other drivers, passengers, cyclists, motorcyclists and pedestrians. CTP covers their treatment and care, which may be for life. It may also cover other things like loss of income and any damages. CTP cover varies by state. Some states allow you to choose your own insurance provider, others do not. You need CTP insurance to register a motor vehicle in Australia.
For more information about the CTP scheme and who you can purchase your CTP from, please speak to your local motor vehicle registry. Currently, TrueCover does not provide CTP insurance. If you would like more information, please call us on 1300 800 900.
Which drivers should I list on my policy?
At TrueCover, you will need to declare the main driver on the policy, being the person that will drive the car the most. You can choose which other drivers are listed on the policy. One of the benefits of listing additional drivers is that it may make the claims process simpler, faster and cheaper, by avoiding additional excesses.
Cover for drivers is subject to standard underwriting criteria and policy terms. For more information, please view our Product Disclosure Statement or speak to one of our friendly team on 1300 800 900.
How do I make a change to my policy?
Please give our friendly team a call on 1300 800 900 and we will take care of the rest. If you prefer, you can also reach us via webchat or video call through our website. Alternatively, you can update your information through the My TrueCover portal.
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